- Disable any antivirus, firewall, VPN, or proxy temporarily
- Run Microsoft’s Office Uninstall Support Tool to remove all Office traces, then restart your PC
- Ensure Windows is fully updated before proceeding
- Download a fresh Office installer from your copyright
- Right-click the setup file and select Run as administrator
- If the issue persists, go to Control Panel → Programs → Microsoft Office → Change → Repair to fix the Click-to-Run engine
- Try installing Office from a new local administrator account to avoid profile-specific issues
For full step-by-step guidance and advanced fixes, refer to this Office error code 30015‑11‑5 troubleshooting guide as an external reference.